We Know the Winners of the 4th Edition of Retail Champion 2024!



The Retail Champion Awards are built on transparency and independence. Every year, nearly 4,000 Polish shoppers share their experiences across the country’s most visited retailers. Conducted by YouGov and managed by ECU, the survey is free from retailer influence—no applications, no fees, no jury. Using proven research methods, we identify which retailers truly deliver the best customer experience. Results are announced each October, celebrating those who set the standard in Polish retail.


Dit jaar vindt de prijsuitreiking plaats op 7 oktober tijdens een avondevenement in het prestigieuze Polonia Palace Hotel in Warschau.


Winners 2024 Retail Champion


Retail Champion NPS

Healthy Food Champion

Outstanding Customer Experience


Best Loyalty Program

Excellence in Technology

Localness Champion

Biggest Progress Recognition 2024



Retail Champion NPS

Healthy Food Champion

Outstanding Customer Experience

Outstanding Customer Experience


Best Loyalty Program

Best Loyalty Program

Excellence in Technology

Localness Champion

Winners 2023 Retail Champion


Retail Champion NPS 

Healthy Food Champion

Outstanding Customer Experience 


Best Loyalty Program

Excellence in Technology

Localness Champion

Localness Champion

Biggest Progress Recognition 2023


Retailer Champion NPS

Healthy Food Champion

Outstanding Customer Experience

Outstanding Customer Experience


Best Loyalty Program

Excellence in Technology

Localness Champion


Winners 2022 Retail Champion


Retail Champion

Healthy Food Champion

Outstanding Customer Experience


Best Loyalty Program

Excellence in Technology

Localness Champion

Recognition of Biggest Progress 2022


Net Promoter Score


Healthy Food Champion

Outstanding Customer Experience


Best Loyalty Program


 Excellence in Technology


European Conferences United and GfK Polonia proudly present the winners of the Retail Champion Award 2021!


Retail Champion 2021 Main Award – the highest Net Promoter Score result – consumer recommendations



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Healthy Food Champion 2021 category -the best result of declared satisfaction with the offer and range of products offered that are perceived as healthy



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Outstanding Customer Experience 2021 category – the best result of declared satisfaction with a shopping visit, store space, assortment and shelves, service


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Best Loyalty Program 2021 category – the best result of the analysis of purchases made by loyal customers and loyalty program members




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Excellence in Technology 2021 category – the highest rating for the perception of store technology, applications used and online shopping

 

 

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